Mystery Shoe Repair – The Ultimate Surprise for Your Soles
Mystery Shoe Repair – The Ultimate Surprise for Your Soles
Mystery Shoe Repair (Guaranteed £49.99+ Value)
Tired of predictable repairs? Try our Mystery Shoe Repair — a fun, one-off service for people who don’t mind a little surprise.
Send us your worn, tired, or broken shoes and we’ll take it from there. We guarantee a minimum of £49.99 worth of repair work, but you don’t choose the materials, methods, or finish — we do. That might mean a resole, restoration work, stitching repairs, or something a bit more creative. The aim is always the same: functional, wearable footwear, with results that are often transformational and always unique.
Before you book
This service is best for everyday footwear and “project shoes.” If your item is sentimental, collectable, or you need a specific finish or material, we’d recommend booking a standard repair instead. If the footwear isn’t suitable or won’t hold up to repair, we’ll contact you before starting.
The rules
• Guaranteed minimum value of £49.99+ in repair work
• We choose the repair method, materials, and finish
• No returns or exchanges (it’s a mystery service)
• Covered under our standard workmanship warranty
Ready to roll the dice? Send your shoes in and let us surprise you.
How the process works
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Pay online – complete your order on our website.
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Note your order number – write it down and include it in the box.
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Pack carefully – box up your footwear with your order details inside.
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Send it to us – post your parcel using a courier of your choice.
Send to:
Sole & Trail
11 The New Shambles
Kendal
Cumbria
LA9 4TS
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We complete the repair – once finished, we’ll ship your footwear back to you.
Return postage
Return postage is a flat rate of £3.99 via Royal Mail Tracked 48 (2nd Class). Tracking is emailed once your repair is complete (usually 24–48 hours before Royal Mail collects from our store).
Tracking deliveries to us
Due to the high volume of parcels we receive by post, we’re unable to confirm their arrival. Please track your parcel using your chosen courier.
Good to know
Resoling suitability depends on the condition and construction of the footwear. If your pair isn’t a good candidate, we’ll contact you before any work goes ahead.
Styled With
Materials
Terrains
Mixed / chosen by us